You can visit the exhibitions on your own during opening hours. Admission is free. The grounds of the concentration camp memorial are also open outside of opening hours and can be explored with the help of information panels.
During opening hours, the film Vom KZ zur Gedenkstätte (From Concentration Camp to Memorial) (19 minutes) is shown continuously in the main exhibition. This film provides visitors with an overview of the memorial and can be viewed in German or English.
With an audioguide can explore the expansive grounds on your own (available in German, English, French, Spanish, Danish and Dutch). The audio guides take you to 112 stations, where you can learn about many different topics and listen to stories of former prisoners. The audio guides are available at the information desk at the main entrance, where you can also inquire about our four theme-based tours you can do on your own.
There is also an audio tour for your smartphone (German, English, Russian, Polish) that will guide you through the memorial in about an hour. The audio tour can be accessed online in the browser (https://www.digiwalk.de/walks/kz-gedenkstaette-neuengamme-audioguide/de) as well as used in the DigiWalk app. To use the tour in the DigiWalk app, please download it from the App Store or Google Play Store on your smartphone and search for "KZ-Gedenkstätte Neuengamme." Both via the DigiWalk app as well as in the browser (https://www.digiwalk.de/walks/sowjetische-gefangene-im-kz-neuengamme/de) you can also access a thematic tour on Soviet prisoners (German, Russian, Ukrainian).
Another app for smartphones, the free Neuengamme app (available in German and English) includes information, historical photographs and stories from prisoners for 113 stations at the Memorial (these can also be located using Google Maps). Once downloaded, you can use the app offline (you’ll need Internet access to use Google Maps). (iTunes; Play.google.com)