Foto vom Service-Point am Haupteingang der Gedenkstätte. Foto: KZ-Gedenkstätte Neuengamme, 2014.
Information point at the main entrance of the Memorial. Photograph: Neuengamme Concentration Camp Memorial, 2014. (ANg 2014-515)

Plan Your Visit

Plan Your Visit
If you are coming by bus, take bus 227 or 327 from Bergedorf station. If you are coming by car, there is parking for cars available on the side of the road on Jean-Dolidier-Weg. There are signs for tourist bus parking.

The main entrance is located at Jean-Dolidier-Weg 75 (next to the bus stop KZ‑Gedenkstätte Neuengamme, Ausstellung). There is an information desk at the entrance, a bookshop and a service to rent audio guides for exploring the grounds on your own.

Admission is free. The grounds of the concentration camp memorial are also accessible outside opening hours and can be explored with the help of information boards. Dogs are not allowed on the Memorial grounds.

When planning your visit to the Memorial, please remember that there is no food available at the site and that the tours are mostly outdoors.

Plan a Tour for Your Group
Before you book a tour, it’s always a good idea to contact our Education Department or the Centre for Historical Studies by phone or email to discuss which educational programme would best suit your group.

Shortly before your visit, you can also contact your appointed guide to discuss any particular needs you may have, how to best prepare and what you hope to gain from your visit, or any special topics you would like us to focus on in the tour – and last but not least, where to meet.

Unless otherwise specified, the meeting point for group tours is the main entrance on Jean-Dolidier-Weg 75 (bus stop KZ‑Gedenkstätte Neuengamme, Ausstellung).

Larger groups should notify the local public transport organisation Verkehrsbetriebe Hamburg-Holstein GmbH (VHH) at least two weeks in advance of their visit (email: kundendienst@vhhbus.de). The VHH will provide an additional bus service when necessary.


Before you visit, it is important that your group has acquired a basic knowledge of the Nazi period. You should also discuss how the group wants to learn more about the site. What are your expectations? What questions do you have? We offer worksheets on our website to help you prepare your school visit.

After your visit, we also recommend that you discuss what you have learned as soon as possible to promote better understanding and to reflect on personal impressions. We also suggest applying creative methods – for example, the group could make a classroom newspaper or photo collages, do creative writing, or you can use other forms of artistic expression.